Printed and digital materials for GUP "Moscow Metro"
In the Moscow Metro, I held the position of a designer in the department that was engaged in training cashiers and cash zones. I have been developing various training, informational and internal materials. New projects were created in the department to improve the work of employees, as well as to raise the level of comfort of passengers.
The main task of our department was to design the cash register area and improve it. The projects concerned not only passengers, but also cashiers. We tried to speed up the work and improve the quality of service.
our mission:
Сomfort of employees and passengers.
service standard
For several months we have been working on a book that tells cashiers how to communicate with passengers, how to dress for work and what to do in unexpected situations.
This book has not been updated for several years and we have made all the necessary adjustments to it.
This book has not been updated for several years and we have made all the necessary adjustments to it.
For several months we have been working on a book that tells cashiers how to communicate with passengers, how to dress for work and what to do in unexpected situations.
This book has not been updated for several years and we have made all the necessary adjustments to it.
This book has not been updated for several years and we have made all the necessary adjustments to it.
time of the early
We created a New Year's calendar for 2021, it was part of a gift for employees. It also describes the advantages of the new contract. It was important for us to convey that employees will not lose anything and will even acquire new benefits.
corporate calendar
Our employees scattered electronic flyers with advertisements or ad new options. Here you can see my work with stock images, I adjusted them to the format and changed the color.
flyers
